Your Privacy Is Our Priority

66db is a trusted online betting and casino platform in Bangladesh. We take the privacy of our users very seriously. The purpose of this privacy policy is to clearly inform you how 66db collects, uses, stores, and under what circumstances shares your personal information with third parties.

This policy applies to the 66db website (https://66db.cam), the mobile platform, and all services we provide. When you register, log in, or use any service on our platform, you are voluntarily giving us permission to collect your information.

66db reserves the right to update this privacy policy from time to time. We will publish any changes on our platform before they take effect. Continued use of the site after changes are made will be considered acceptance of the updated policy.

The following types of information may be collected in order to provide services on the 66db platform:

2.1 Identity and Contact Information

• Full name and username
• Email address and mobile number
• Date of birth (for age verification — to confirm 21+)
• National ID or passport number (for identity verification purposes)
• Current address

2.2 Financial Information

• bKash, Nagad, Rocket, Upay account numbers (for processing transactions)
• Deposit and withdrawal history
• Transaction dates and amounts

2.3 Technical Information

• IP address and device type
• Browser type and operating system
• Login time and date
• Cookies and session data
• Activity logs on the platform

2.4 Gaming Activity Information

• Betting and gaming history
• Preferred games and betting types
• Bonus and promotion usage information

66db uses your personal information for the following legitimate purposes:

• Account Management: For registration, login, identity verification, and ensuring account security.
• Financial Transaction Processing: For deposits, withdrawals, and distributing winnings.
• Customer Support: To resolve your issues via 24/7 live chat and email.
• Legal Compliance: To comply with applicable laws and regulations and to prevent fraud.
• Age Verification: To ensure services are provided only to persons aged 21 or above.
• Service Improvement: To enhance the user experience and add new features.
• Personalized Experience: To present relevant offers and promotions based on your preferences.
• Security and Fraud Prevention: To detect and prevent unusual activity.

Cookies and similar tracking technologies are used on the 66db website. Cookies are small text files stored in your browser.

4.1 Use of Cookies

• Essential Cookies: To ensure the basic functioning of the platform — maintaining login sessions, security verification, and so on.
• Performance Cookies: To monitor and improve site performance.
• Functional Cookies: To remember your preferences, language selection, and login details.

4.2 Cookie Control

You can control or disable cookies by changing your browser settings. Please note that disabling essential cookies may cause some important features of the platform to not work correctly.

66db does not sell your personal information or share it with third parties for commercial purposes without permission. However, information may be shared in the following circumstances:

• Payment Processors: With payment partners such as bKash, Nagad, Rocket, and Upay — solely to complete transactions.
• Technology Infrastructure Partners: With providers of hosting, data protection, and cybersecurity services.
• Law Enforcement Authorities: Based on a court order or legal obligation.
• Fraud Prevention Agencies: To detect and prevent illegal activity.

66db has implemented advanced technical and administrative measures to keep your information secure:

• SSL Encryption: All data exchanged between your browser and our servers is encrypted.
• Secure Server Infrastructure: Data is stored on secure servers, with firewalls used to prevent unauthorized access.
• Two-Factor Authentication: The option to use an additional security layer when logging in.
• Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.
• Staff Training: Members of our team regularly receive training on data protection.
• Access Controls: Only authorized personnel have access to specific information.

However, no digital system is completely secure. 66db makes every effort, but there are inherent risks in transmitting information over the internet that are beyond our control.

66db retains your personal information in accordance with the following policies:

• Account-related information is retained for as long as the account remains active.
• Financial transaction records are retained for a defined period in accordance with legal requirements.
• Even after an account is closed or deleted, certain information may be retained for a defined period for legal, regulatory, or fraud prevention purposes.
• Once the retention requirement ends, information is securely deleted or anonymized.

As a user of the 66db platform, you have the following rights:

8.1 Right to Know

You may contact us at any time to find out what information we have collected about you.

8.2 Right to Correction

If your personal information is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly from your account settings.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, where there is a legal obligation, it may not be possible to delete some information.

8.4 Right to Restrict Processing

In certain circumstances you have the right to request that the processing of your information be restricted.

8.5 Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you may unsubscribe at any time. However, necessary communications related to your account and transactions will continue.

66db provides services only to persons aged 21 or above. We do not knowingly collect information from any minor.

We verify age at the time of registration. If it is discovered at any point that a registered user is under 21, we will immediately close that account and delete the associated information.

If you become aware that someone under 21 is using our platform, please let us know.

66db's servers and technology infrastructure may be located in various countries. Your information may be stored or processed outside Bangladesh. In such cases we ensure that appropriate data protection measures are in place in the relevant country.

For data transfers, we follow standard contractual safeguards and internationally recognized data protection standards.

66db places the highest priority on responsible gaming. We may analyze data on your gaming activity to identify problematic gaming behavior and, if necessary, contact you directly.

If you feel that gaming is having a negative impact on your life, please use our responsible gaming features or visit our Responsible Gaming page.

66db periodically reviews and updates this privacy policy. If there are any significant changes, we will:

• publish a notice on the website;
• inform registered users by email (where applicable);
• update the "Last Updated" date at the top of the policy.

Continued use of the platform after changes are made will be considered acceptance of the updated privacy policy.

For any questions, concerns, or complaints regarding this privacy policy, please contact us:

• Live Chat: Support available in Bengali 24/7 — use the live chat option on the site.
• Email: [email protected]

We aim to respond to your complaint as quickly as possible after receiving it.

Contacting us directly about any concerns related to the protection of your information is the most effective approach. We take every complaint seriously and are committed to resolving them.